*Update after 2 weeks: I still love the chair but those arm rests though! I took them off. I hate them. They don't stay put since they're horozontly adjustable (I hope that makes sense!). Even trying to push the chair by the arm rest itself will move them out of position. My chair is on a really plush, high pile carpet and there's already resistance when you try to move the chair but, even still, they will move no matter what you do. Just leaning on them while sitting in the chair will move them. You have to move the chair by anything BUT the arm rest. This is such a 1st world problem but it's annoying. Admittedly, I don't know if you can tighten them so they stay put but I couldn't be bothered to check since I hate arm rests anyway. That being said, I am still in love with my chair and the original review below still stands.*I don't know why I waited so long to buy a decent chair. I have Degenerative Disc Disease which makes extended anything potentially painful. I work from home as I have since before the pandemic and I've been using a pretty, clear acrylic chair that I loved only for how it looked. I'm so very over it.The Nouhaus chair and 2 others kept popping up in practically every review I read online as the "budget" choice (I don't consider $350 "budget" - $35 is "budget"). However, a Herman Miller chair was never considered so this is my "high-ish end". Everything is relative! The other 2 chairs I kept seeing were a little cheaper but each only recline to 120° while this one reclines to 135°. If you don't have DDD, 15° isn't much and probably wouldn't matter. But if you do?? That 15° can make all the difference in the world.The chair was insanely easy to put together. Everything was clearly labeled and the instructions were straight forward. Then I got to sit in it. You can tweak the chair to fit you almost perfectly. At least I could. The lumbar support hits me just right (I'm 5'8"). The headrest is adjustable. The seat reclines and rocks so as I don't feel like I'll go over backwards while reclining the full 135° (you can loosen/tighten the resistance for when the chair reclines). It is so light yet feels solid. It's definitely alien looking (they all are). It only comes in black but that's ok. I gave up caring that it wasn't as pretty as my other chair as soon as I sat down in it. Now, I don't mind when I get stuck in my office for hours on end, unable to get up from my desk.The only thing I'm not big on are the arm rests. But I don't like arm rests to begin with. I can always take them off.I'm in love with my new boyfriend, er, um, I mean my new chair.I've reviewed these before. We have five of them between home offices and our main office. The oldest is two years old and it is still working well with no quality problems. It is our default office chair. Only one of them is in our physical office and it is currently being fought over as we return to work. So there will probably be a couple more of them joining at the end of the year.The main reason we use this chair is that it has a full range of ergonomic features and good build quality. It is adjustable enough to match a range of heights and it is easily combined with standard accessories to fit the preferences of the users. Our shortest user of the chair is 4'11" and the tallest is 6'1". The most frequent accessory purchased is a seat pad (Amazon Basics has a good one for the price point) and arm rest pads are the second most purchased.**Update 2** I reached out to Nouhaus support regarding the issue. After a few emails back and forth, they've agreed to send a replacement seat, but their viewpoint is that the chair is working as designed. While I appreciate them sending the replacement part, I'm going to recommend that potential buyers either try this chair out somewhere before purchasing or give the chair a real in-depth evaluation before your return period closes. Seating comfort is subjective, based on each individual's proportions, so this chair may not be for everyone. For me, the lack of comfort and durability of this chair compared to its price makes this a complete fail. I'd return it if I could, but I can't, so I will just avoid this brand entirely in the future.**Update 1** I've owned the chair for about 45 days now, and a lot of my enthusiasm is now gone. The mesh in the seat now presses down past the padded bar in the front, putting pressure on the back of my legs, this is exactly what I was afraid would happen. Now, using the chair for any extended period reduces circulation to my legs, and they feel like they're asleep!I can place a large pillow in the chair, but that defeats the purpose entirely. I'm past the return window, my only option is to contact customer service and hope they can swap out the seat. A full mesh chair seemed like a great idea at the time, but the execution on this one is below par.-------------------------------------------------------------------------------------------------------------------------I've owned several traditional office chairs in the past, this is my first full mesh office chair. My specs: 6'1" 245 pounds.Packaging: the chair came in a large sturdy box, with the components in their own little foam cutouts. Everything inside was safe and all parts accounted for. The kit contains all the chair parts, a plastic container with the screws, and even includes an allen wrench for assembly.Assembly: Assembly was very straightforward and took me about 15 minutes total. I started by assembling the base (wheels, base, gas cylinder). Then I placed the seat upside down on the shipping box and assembled the top (seat, back, arms, bottom plate). Once the top and base were assembled, I placed the two together, and the chair was complete. One complaint I read was that it was hard to figure out what screws were which, I think I know where this comes from. The instructions illustrate each screw, and I was able to match each set with no problem, but there are spare screws included which I think might confuse folks. Ignore the spares, and you should be good. Two sets of wheels are included: standard office chair wheels, and bigger roller blade style wheels, which I installed. I like the roller blade wheels, but they are a bit taller than the standard ones, so the lowest chair position is a little taller than normal.Adjustment: the chair has basic adjustments, but nothing more. You have the usual lever that adjusts height. Pull the lever out to tilt, push it in to lock. Tension spring in the front to adjust tilt resistance. The tilt has three locking positions: fully reclined, partial recline, and full upright. Not a ton of adjustment options like a pricier chair, but all the basics are covered well. The arms are a mixed bag for me. They can be raised and lowered a good bit, and the armrests can be moved back / forth / left / right. Only the height can be locked in, the armrests will move about in any direction you apply pressure. Depending on who you are, this will be either a great feature or a minor annoyance.Comfort: I'm writing this review during a pretty brutal summer, and my old "leather" chair was miserable to sit in for prolonged periods. This chair's mesh back and seat are fully breathable, and I never feel like I'm overheating. The mesh set is comfortable, with the right amount of give. The lumbar support is great. The real star of the show for me is the recline positions: I have unintentionally fallen asleep at least once a day in partial or full recline. Not a great thing if you have work to do, but it's a real testament to how comfortable this chair is.Durability: I've had it for about a week, so I won't know how durable the chair is until I put more miles on it. So far, it's holding up well, I'll add an update in a few months.Style: The Amazon photos of the chair look a bit odd, but the chair looks much better in person. The chair looks futuristic and would look at home in any modern office or alien fighter craft.Price: At $369 full price (I got a $30 off coupon), it's definitely more expensive than a standard vinyl / PU leather chair, but in my short time with it, I think it's worth the money. The only unknown for me is the long-term durability of the chair, here's hoping it holds up.Overall, I'm very satisfied with this chair and can recommend it to anyone looking for a great looking for a comfortable office chair with modern styling.I'm 6'3", 200 pounds, and this chair is terribly uncomfortable. It lacks basic adjustability that even many cheap chairs at Staples offer. The arm rests are nicer than average and highly adjustable. The seat is very short and the back has a little over an inch or so of adjustment available, so my legs (which are only maybe 30% supported by anything) have all my weight concentrated in a small area. This would make the chair uncomfortable to sit on even if the mesh itself was comfortable, which it's really not. Even my mother who's like 5'3" finds the seat is much too short to be comfortable.The """""lumbar support""""" is positioned so low that it's only appropriate to support my hips, not my back. I 3D printed spacers and bought longer bolts to lift the backrest up about an inch and this helps but it still feels too low. The headrest, thankfully, seems to be designed with tall people in mind and it's fairly comfortable to lean on. Fully extended it's adequate to comfortably support my head. My COVID-length hair doesn't get caught in the mesh but your mileage may vary.I'm coming from one of those grotesquely uncomfortable "gaming chairs" styled like race car chairs - and a cheap one, at that. I think I paid $200 for it. This $400 chair is actually less comfortable. I hate sitting on it. It's going to be a huge pain but I'm returning it somehow, I have no choice. I shudder to think how much Amazon's going to lose on this transaction for the shipping charges alone.I wasn't expecting Herman-Miller "chair weirdo" (you sub-ohming that chair bruh?) comfort and ergonomics. Mediocre would've been good enough, but this awful chair doesn't even meet my rock-bottom expectations. I sincerely don't know where all these positive reviews are coming from. It's a terrible chair at a mid-premium price. Yes, it's hard to find nice chairs in stock right now due to the pandemic, but given the limited options available I suggest you buy something CHEAP and LIKELY uncomfortable but which won't break the bank, than something EXPENSIVE and DEFINITELY uncomfortable - not to mention short-lived. Other people have mentioned that this type of mesh starts to stretch after a while.Hopefully Amazon doesn't mind me suggesting this but for a "premium" office chair I simply wouldn't recommend buying something you can't sit in before you pay for it. You pay a lot of money, then you likely wait extra long for it to be delivered because it's so big and heavy (~20 KG), take half an hour or so to assemble it (probably losing a little blood and skin in the process if you're like me), then realize it's not the chair for you. Next you have to disassemble it and figure out how to get it back into the box and finally drive it to the post office. I hope you have a pipe wrench and a heavy mallet handy because that pneumatic cylinder isn't coming back out easily. Imagine that experience in your head right now and weigh whether it might be worth just driving to an office supply store and going home with something you'll want to keep.This is an ergonomic chair, so when you sit in it and try to adjust it to be the most comfortable $400 chair you sat in you will fail. After giving up on that thinking you made a mistake buying this chair you start getting down to work/gaming, and forget about the chair. after an hour you realize you didn't think about the chair at all. It is not overly comfortable it is not uncomfortable it breaths so you are not hot. The chair fades into the background and you can do what you sat in it to do.What I don't like is the armrests. They rotate one click in and one click out, and you can not lock them in place so they move if you get up from or into the chair from any angle other then perfectly straight.If you don't have AC for the summer, and you had been suckered into buying a "gamer chair" this chair will be eye opening with the quality that is available for chairs. Also with the mesh seat you wont need to replace it because the cheap leather is pealing off the seat. I expect this chair to last me for several years, so in the long run be cheaper then the chairs half its price.Update: after a couple of months the chair no longer locks the back so you can either lay back or lean forwards.Compré esta silla para mi esposa que tiene problemas en la ciática y trabaja en computadora.La silla llegó en buen estado aunque se tardó unas semanas en llegar. El armado fue sencillo pues incluye lo necesario para armarla. Las instrucciones no son muy claras pero si has armado algo antes y con sentido común se pudo sin problemas.PROS:El producto en sí es bueno, se ve de buenos materiales y además es bonito.El respaldo se reclina y tiene una perilla para ajustar la facilidad con que lo hace.Los mangos ajustables en 3 direcciones se me hicieron muy útiles para encontrar el punto más cómodo.Las ruedas se ven de buena calidad, se mueven sin problema y con suavidad.El asiento se ajusta hacia arriba y abajo sin problema.CONS.El respaldo no se puede bloquear para que se quede en posición vertical sin reclinarse.El asiento se siente un poco duro pero la usamos muy poco así que igual con el uso se suaviza.La cabecera tampoco se puede bloquear en una posición así que siempre se mueve.MEGA CON.El soporte lumbar (lo más importante para nosotros) es muy malo. Es demasiado protuberante y comprime la parte lumbar de la espalda y a mi esposa y a mí (pensé en quedarme con la silla para mí) nos causó dolor y eso que yo no tengo problemas lumbares. Traté instalar el respaldo más alejado del asiento pero no hay mucho juego y no solucionó el problema. Esto fue suficiente para devolverla.Pros: The mesh gives you the floating feel and your bum will thank you for using this. The dynamic lumbar support works wonders too.Cons: Why on earth wouldn’t you put any padding between the edges of the frame and the mesh. If I end up returning this, this would be the only reason. It really starts hurting the legs after a few minutes of use especially if leaning back. Other than that the first tilt lock setting is too far back.A nice chair for sure and I am now definitely sure I need an all mesh chair. However the cons are pretty severe so it may not be this one.I’m compelled to write a review for this office chair. I’ve been using an older one for years now that had no tension recline and was hard on my lower back. Working from home now required something comfortable for long days. I have used Herman Miller Aeron chairs i offices before and generally liked them. But the price to buy one at $2,000+ just seems crazy to me. They also don’t come with headrests which this one does so I gave it a try. Long story short, I’m very pleased! The woven mesh is comfortable, very supprtive, and breathes so your legs and back never get too hot. For this reason I wanted to avoid foam seating surfaces and it is awesome during warmer months. Even if wearing shorts my skin does not stick to the mesh. This chair came with two types of casters, regular and rollerblade wheels. The rollerblade wheels are excellent! Recline is tension adjustable and goes back 130° Which makes it easy to take a nap in. The headrest is also very comfortable when leaning back. The base is solid cast aluminum, very solid and looks good. Recline has multiple lock points as well.My only niggle would be the plastic chrome material for the accents, trim and armrest buttons. It’s not convincing and feels really cheap, but this has no impact to the overall function of the chair. I’ve seen pictures online of this chair that do not have the chrome plastic trim but I could not find any available for purchase in Canada.Bottom line, this is office chair a winner and I do t feel I could’ve done better for the price.